BIZBOK® Business Architecture
BIZBOK® provides a reference for business architecture: capabilities, value streams, organization, information, and stakeholders. Nexinc uses it as a pragmatic lens to make strategy, transformation, and technology decisions traceable back to the business.
Business architecture sits between strategy and execution. While TOGAF® ADM provides the process and governance, BIZBOK® gives a common language to describe the business model, capabilities, and value streams. Nexinc uses BIZBOK to:
Nexinc applies BIZBOK “just enough” — we use the patterns that help decisions, and avoid turning it into a documentation project.
Nexinc focuses on a small set of BIZBOK building blocks that create maximum clarity with minimal overhead.
What the business is able to do, independent of organization or systems. Stable over time and ideal for investment planning.
Customer, partner, or internal value journeys from trigger to outcome, supported by capabilities and stakeholders.
Organization, information, stakeholder, and product views provide additional context where needed — without over-modeling.
Below is a simplified “Nexinc blue” view of how value streams and capabilities relate. Value streams run horizontally across the customer journey, capabilities provide the vertical strength to execute consistently.
Nexinc Business Architecture Panel
Strategy informs which value streams matter most. Those value streams rely on a set of underlying capabilities. We use this structure to decide where to invest, where to modernize, and which initiatives truly move the needle.
Example Value Streams
Supporting Capabilities
Customer Management
Profiles, segments, preferences, consent.
Order Management
Capture, validation, orchestration, exceptions.
Product & Offer Management
Assortment, pricing, lifecycle, bundling.
Billing & Collections
Invoicing, dunning, payments, financial controls.
Nexinc uses this view as a workshop canvas: we highlight which value streams are strategic, which capabilities are weak, and which initiatives truly matter to closing the gaps.
We don’t “install BIZBOK”. We use its patterns to move quickly from strategy slides to concrete decisions on scope, priorities, and architecture.
Step 1 – Understand
Clarify outcomes, customers, channels, and revenue logic. Capture the few key value streams that matter most.
Step 2 – Map
Build a right-sized capability map (L1–L3). Heatmap with performance, risk, and digital maturity.
Step 3 – Connect
Link applications, data, and projects to capabilities and value streams. Identify overlaps and gaps.
Step 4 – Decide
Use capability/value-stream views to shape the roadmap, business cases, and architecture guardrails.
We keep artifacts light but precise. Everything is designed to support decisions in steering committees, portfolio boards, and architecture reviews.
Want to see how this looks for your organization? We can prototype a lightweight capability map and one value stream in a 2–3 week engagement, then decide together whether to deepen it.
Explore a Pilot with Nexinc